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ABOUT COOPER BMW YORK.

Cooper York is the Authorised BMW Retailer for York and the surrounding area.

Explore the dealership

Meet the team

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Chris Burnham

Head of Business

Adrian Cox

New Car Sales Manager

Stephen Robson

Used Car Sales Manager

Matthew Broadfoot

New Car Retail Manager

Ollie Gutierrez

Used Car Retail Manager

Daniel Feather

New Car Sales Executive

Andy Lidiard

New Car Sales Executive

Tom Hinchcliffe

New Car Sales Executive

Ian Green

New Car Sales Executive

Stuart Morgan

New Car Sales Executive

Tim Green

New Car Sales Executive

Ben Comerford

New Car Sales Executive

Ian Farmery

Used Sales Executive

Alex Frear

Used Car Sales Executive

Will Thomas

Used Car Sales Executive

Neil Dade

Service Manager

Mike Edson

Workshop Controller

Darren Brown

Service Advisor

Emma Younger

Service Advisor

Peter Darell

Parts Manager

Paul Haxby

Parts Advisor

Adrian Pickup

Parts Advisor

Gary Watson

Parts Advisor

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Good brand, answered all my queries

Service

Excellent service. Easy to book a service and MOT. Informed me when additional repairs were needed. Arranged all parts and work completed on time.

Service

All well, car nicely valeted, good pick up and delivery service - including filling car up for me as I am shielding

Service

Can't fault the service so hence the higher score

Service

one or two minor items to fix this time but as usual very good!

Service

Called Monday, car fixed Wednesday. Perfect.

Service

Car serviced on time and valeted well.

Service

Even in This Covid period you manage to be friendly and personable. You are the Premiership leader in cars and service .

Service

As stated before even taking Covid into account very satisfied with overall service including courtesy car thanks

Service

Great dealership - always very helpful.

Service

I bought a policy from Cooper Malton to cover my service booked it on 3rd of June but do it till 27th July needed a lone car I said to the call girl this would take me over my service miles but she said this would b fine got a bill for £500

Service

Vehicle collected on time, returned sooner than expected, valeted to a high standard, kept informed of progress and service completed satisfactorily.

Service

Very professional and friendly staff. Kept me informed how my car was doing and when it would be ready. Very easy to deal with.

Service

You did what was required

Service

All very friendly. Thought the video of the car check was quite good.

Service

Within a couple of days my car was fixed

Service

Rachel on the service dept helped sort the problem with the recall work and supplied more time with the loan car and had the car dropped off to me to avoid any further delays for me.

Service

great service great job Mike Edson always delivers.

Service

Everything sorted without fuss

Service

Efficient and friendly service

Service

Great, they kept me informed by telephoning letting me know my car had been serviced and what time they would return my car.

Service

Really well organised for Covid-19 safety. Service completed in a timely manner. Car returned spotless.

Service

Good customer relations

Service

Said they would get the work done in the time sacale they said

Service

They were very professional and I was very pleased with the overall level of service I received. They also went to great lengths with the provisions they had made for me to wait in a safe environment while my car was being serviced.

Service

Brought the car in for service and the hand over of my car was done effectivly. The car was handed back in a very clean condition .

Service

Efficient

Service

1st Class Service - car returned in an immaculate condition. Thank you for looking after both me and my car so well during a very difficult covid time.

Service

Even with the pandemic that's present in our life now, all the procedure and professionalism were still up to very high standard

Service

No hassle just did the work.

Service

I have always had excellent service from the Cooper York Dealership - specifically the service department, including Emma, Mike and Rachael.

Service

Staff on reception super and efficient

Service

Considering where we are at the moment with the pandemic everything regarding my service and mot worked well.

Service

Kept me informed of the problems

Service

The Corvid problems made the timing difficult, but you rose to the occasion

Service

From booking to collection everything went according to plan

Service

Very well looked after by Rachel and Mike in service, sorted all the work out for both my vehicles in a pleasant and professional manner.

Service

Loved designing my car , choosing features etc making it bespoke to me .

Sales

All done in one visit. Advice given about what to bring and to organise beforehand.

Sales

The dealer was very accommodating and easy to deal with.

Sales

Overall service was excellent.