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ABOUT COOPER BMW YORK.

Cooper York is the Authorised BMW Retailer for York and the surrounding area.

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Meet the team

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Chris Burnham

Head of Business

Adrian Cox

New Car Sales Manager

Stephen Robson

Used Car Sales Manager

Matthew Broadfoot

New Car Retail Manager

Ollie Gutierrez

Used Car Retail Manager

Daniel Feather

New Car Sales Executive

Andy Lidiard

New Car Sales Executive

Tom Hinchcliffe

New Car Sales Executive

Ian Green

New Car Sales Executive

Stuart Morgan

New Car Sales Executive

Tim Green

New Car Sales Executive

Ben Comerford

New Car Sales Executive

Ian Farmery

Used Sales Executive

Alex Frear

Used Car Sales Executive

Will Thomas

Used Car Sales Executive

Neil Dade

Service Manager

Mike Edson

Workshop Controller

Darren Brown

Service Advisor

Emma Younger

Service Advisor

Peter Darell

Parts Manager

Paul Haxby

Parts Advisor

Adrian Pickup

Parts Advisor

Gary Watson

Parts Advisor

Tracy Ross

Local Business Development Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Excellent communication, good quality technical service and fair price. Full marks. A distinct contrast to my experiences at Harrogate Stratstone.

Service

Always good service, good atmosphere and comfortable if waiting. The people on the service desk know what they are doing and are always helpful.

Service

The booking was really straight forward.Special thanks to Mike as even at short notice he fitted me in on a day that suited me.

Service

Good efficient process for safety in difficult COVID times. Great help from cheery staff.

Service

Efficient friendly service. We had to leave car and was done ASAP, knowing we had to hang about.

Service

All round pleasant service.

Service

Everything was handled in a friendly but efficient manner. BMW did what they said they would do and gave us good feedback on the service

Service

Problem sorted quickly

Service

good reception, kept informed and taken to car afterwards

Service

Car was clean and looked after

Service

Very helpful

Service

Great service

Service

Just always professional and helpful

Service

Happy

Service

Workshop Manager is first rate

Service

Great to deal with & I always walk out with a smile, even after paying the bill, everybody who I have delt with at Cooper BMW & Cooper Mini in York have always been very helpful.

Service

GOT THE JOB DONE

Service

Good communication when my car was ready. Good clean work on the car. very pleased.

Service

Professional, informative, friendly

Service

Competitive price for MOT. Vehicle health check video really informative.

Service

Dealt with my car issue and explained the diagnosis

Service

The staff were extremely helpful, professional and customer focused.

Service

I selected collect from home and deliver home option in view of the current situation and the service was excellent.

Service

Efficient service. Collected car as arranged. Reasonably good with updates/contact.

Service

Good brand, answered all my queries

Service

Excellent service. Easy to book a service and MOT. Informed me when additional repairs were needed. Arranged all parts and work completed on time.

Service

The whole experience was great from start to finish. Stuart was really professional and very knowledgeable about the car. We felt very looked after and kept up to date with information during the whole purchasing process. Would definitely recommend!

Sales

Good showroom. Very personable sales executive

Sales

Kept me up to date with progress on the manufacture and delivery date of my new car and was delivered earlier than estimate which was very good.

Sales

Really good experience

Sales

No pressure from sales team. Very professional and helpful. Covid precautions excellent.

Sales

No hard sell , great service

Sales

Very personal interaction. Time was taken to answer all queries. Didn't feel rushed or under any pressure whatsoever.

Sales

I felt safe going into the showroom

Sales

Very quick, simple and safe transaction. Thank you Tim

Sales

The salesman Alex Frear was first class and made the buying experience easy and was supportive al through the process

Sales

Good communication, fair and straightforward to deal with, good humoured and left the customer thinking space. Good Covid 19 arrangements to ease anxiety/reduce risk.

Sales

We were looked after very well, the staff are very friendly and knowledgeable.

Sales

The whole experience was excellent